Who we are
NZ House Price Limited ("we", "us", "our") operates the website nzhouseprice.co.nz. We are a marketing company that facilitates the exchange of homeowner details with licensed real estate sales professionals in your area. We are not a licensed real estate agency and we do not pretend to be. This policy explains how we collect, use, store and share your personal information when you use our service.
What information we collect
When you use our service, we collect information you provide directly to us:
- Your name and contact details (email address and phone number if provided)
- Your property address, suburb, and postcode
- Property details you enter, including type, size, condition, and recent improvements
- Your selling situation and priorities as you describe them
We also collect limited technical information automatically, including your IP address at the time of submission. This is used solely for security and fraud prevention purposes.
How we use your information
Your information is used solely to facilitate a connection with a local licensed sales professional in your area. Specifically, we use it to:
- Generate and deliver your personalised market intelligence report
- Send you market information and follow-up communications relevant to your property and suburb
- Connect you with a vetted real estate specialist who covers your area
- Improve the accuracy and relevance of our service over time
We will not use your information for any purpose other than facilitating this connection and delivering your report. We do not sell your personal information to any third party.
Information accuracy and limitations
Your market intelligence report includes data sourced from publicly available information only. We do not offer an AVM (automated valuation model) or automated property estimate. The information contained in your report is not guaranteed to be current, accurate or reflective of the market in your specific neighbourhood. Always consult a licensed sales professional for a current market analysis.
We cannot be held responsible for any issues relating to your choice of sales professional, whether introduced through our service or through another party. Any decisions you make based on the information in your report are made at your own risk.
Sharing your information
We share your information only in the following circumstances:
- With your assigned agent specialist. The real estate professional assigned to your suburb will receive your contact details and property information so they can follow up with you. This is a core part of our service and you consent to this when submitting your details.
- With our service providers. We use trusted third-party platforms to deliver emails and automate parts of our workflow. These providers process your data on our behalf and are bound by confidentiality obligations.
- If required by law. We may disclose your information where we are legally required to do so.
We do not sell, rent, or trade your personal information to any other third party.
How long we keep your information
We retain your information for as long as is reasonably necessary to deliver our service and fulfil any ongoing communications you have consented to. If you ask us to delete your information, we will do so promptly, subject to any legal obligations to retain records.
Your rights
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Ask us what personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information
- Withdraw consent for us to contact you at any time
To exercise any of these rights, contact us at hello@nzhouseprice.co.nz. We will respond within 20 working days.
Cookies
Our website uses only essential cookies required for the site to function. We do not use tracking cookies or third-party advertising cookies.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Your lead data is stored securely and is not publicly accessible.
Changes to this policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. Continued use of our service after any changes constitutes acceptance of the updated policy.
Contact us
If you have any questions about this privacy policy or how we handle your information, please visit our contact page or email us at hello@nzhouseprice.co.nz.